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Huntington Beach, CA, Selects the Accela Civic Platform for $3.2M Upgrade to City Services

Southern California Coastal Town to Update City Permitting System Across Government Departments

 

Accela, the leading provider of cloud-based productivity and civic engagement solutions for government, today announced that Huntington Beach, CA, has selected the Accela Civic Platform to update and streamline the City’s outdated permitting system. The Huntington Beach City Council unanimously approved the $3.2 million tech initiative to replace the current software used within its building, fire, planning and public works departments—which has been in place for more than 14 years.

Featuring an open architecture and centralized database, the Accela Civic Platform allows for event, transaction and contact activity to be shared across city departments, increasing communication between office and field workers, citizens and businesses. The platform will also allow the City to offer enhanced customer service while providing contractors, building inspectors, fire companies and code enforcement officers access to mobile solutions that speed processes and response time.

“The Accela Civic Platform will empower the City of Huntington Beach to streamline and digitize its permitting processes across all departments with powerful, modern technology,” said Maury Blackman, Accela President and CEO. “Once the platform is implemented, City employees will be able to do more with less and have easy access to the information they need to do their jobs more efficiently. It will also enable the City to provide open, real-time engagement with residents on their terms, via mobile and online.”

Accela will work closely with the City to implement the Accela Civic Platform, installing the system and training Huntington Beach employees as part of the contract. Once installed, the platform will allow residents online access to government services — including making payments, renewing business licenses and reporting possible code violations — from a variety of city departments, many of which did not previously have an online option. The City will also be implementing a custom Fire App developed by CityGov App, in partnership with Accela.