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Driven to Accela-rate governments at City Summit


Accela is a proud supporter of the National League of Cities and its annual conference, City Summit . At this year’s conference in Charlotte, NC, held November 15-18, Accela is excited to again connect with civic leaders from across the country. We’re sending an all-star “Pit Crew” of Accela Gov’t Tech experts and we’ve got a little “High Speed” fun planned as well! We’re looking forward to sharing the latest government technology solutions designed to drive productivity and citizen engagement. Now more than ever, the old methods of providing government services via paper-based processes and waiting in queues aren’t sustainable. Emerging regulatory issues, such as short-term rental and marijuana regulation, are top of mind for many city leaders and placing new burdens on city departments. At Accela, we take great pride in working alongside our customers to meet these new challenges, and we love coming to NLC’s City Summit to...
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How Customer Data is Secure in the Cloud


October is Cyber Security Awareness Month, and considering the number of data breaches that occured in 2017, this topic has never been more relevant or timely. As a solution provider to governments around the world, we see our customers’ dedication to protecting their communities and providing public services. The security of their data is critical to our mission as well, and we work everyday to ensure customer confidence around security and compliance. Accela has been in the business of providing governments with secure solutions for decades. We are a FISMA-NIST compliant solution provider, and fundamental to our solution offering in the cloud is a battle-tested, unwavering commitment to providing our customers with an enhanced security and compliance framework that meets the needs of highly-scalable, enterprise-class workloads. We cover the key areas of identity security, network security, system security, data and key security, monitoring, response, compliance and privacy. The above framework...
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What Our Acquisition by Berkshire Partners Means for Customers and Partners

On Friday, September 29, 2017, Accela, Inc. was acquired by Berkshire Partners, LLC, a Boston-based investment firm. This is exciting news for Accela, our customers and partners. The change of ownership was affected through a merger transaction, and Accela will continue to operate as “Accela, Inc.”  Berkshire Partners brings over 30 years of investment experience and expertise, and has a strong track record of partnering with companies to achieve substantial growth – they are investing in Accela’s future, our vision and our team. A copy of the Berkshire Partners press release can be found here . With this development, there are undoubtedly questions about what this acquisition means for our customers and partners. From all sides, it should be business as usual. We anticipate the investment from Berkshire will enable us to continue to grow and provide industry-leading solutions for governments of all sizes worldwide, and allow us to dedicate more resources...
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Offering Complimentary Use of Our Hurricane Damage Assessment Solution

In response to the recent hurricanes in Eastern Texas and Florida, Accela is offering every impacted jurisdiction free access to our Rapid Damage Assessment (RDA) cloud solution to streamline the inspection efforts necessary to get displaced residents back into their homes quickly and safely. The RDA cloud solution includes: Mobile inspections Bulk Inspection record creation and assignments Public-facing portal for reporting of RDA results by address and area Streamlined FEMA relief reporting   Accela was proud to work with the City of New Orleans in a similar relief effort after Hurricane Katrina. The software solution played a significant role in decreasing the timeline of New Orleans’ damage assessment work . If you are a jurisdiction in need of building inspection assistance after Hurricane Harvey or Hurricane Irma, please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. . We will work to quickly get your community set up for inspections and help ensure a safe...
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An Update on Accela’s Team in Amman

Special thanks to Mrs. Ruba Khattab - Accela Services Operations Manager, Ms. Odiel Allaf - Accela Services Operations, and Mr. Ziad Yamak Senior Manager - Middle East, for contributing to this update.   This July, we were excited to announce the opening of an Accela Center of Excellence in Amman, Jordan. What started a few years ago as a two-person pilot initiative aimed at expanding our capacity to provide timely and cost effective solutions to Accela’s Middle East customers, has now grown to a team of more than 25 Accela certified configuration consultants fully integrated with Accela’s worldwide operations. Today, the Accela Amman team serves a number projects globally including: World Bank IFC (Integrated Inspection Management System) Project - Jordan Dubai Tourism - UAE Ministry of Finance - Kuwait Abu Dhabi Department of Municipal Affairs San Diego - USA Abu Dhabi Department of Municipal Affairs - UAE In addition to project delivery, the team in...
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Conference Roundup: Accela at the NEHA 2017 AEC

Conference Roundup: Accela at the NEHA 2017 AEC
Another fantastic NEHA 2017 AEC is in the bag! The Accela Environmental Health team recently returned from the National Environmental Health Association’s Annual Education Conference in Grand Rapids, Michigan. As in years past, it was again a pleasure to greet familiar faces and see where the environmental health sector is going (and meet the new, bright minds leading the way!). The NEHA AEC is always a busy place – we typically divide our time at the event talking about Accela Environmental Health in the booth, serving as panel moderators, and presenting classes. This year, myself and my colleague Darryl Booth both led sessions, and Darryl was also a panelist in a well-attended session discussing Environmental Health Tracking and Informatics. We had many productive conversations with attendees looking to learn how technology drives environmental health departments to build capacity to be more responsive, customer friendly and productive. Of particular interest this...
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