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Better government through civic engagement

It’s Time for Clean & Clear Civic Tech

It’s Time for Clean & Clear Civic Tech
Accela guest blogger and EfficientGov columnist, Derek Porter, reviews key learnings from the largest civic tech conference. California Lieutenant Governor Gavin Newsom addresses barriers to innovation. Accela Engage brings together more than 1,000 agency customers, government leaders, partners and Accela staff for the nation’s biggest civic technology conference. This week-long event is dedicated to focused learning on new and better ways to use civic tech to improve core processes and better engage with citizens. But it also engages government technology practitioners in building for success in a mobile-first, cloud-first world. A New Vision for Civic Tech The top takeaway from this year’s conference in Los Angeles, Calif., was that civic tech innovations have helped us fundamentally shift the way we understand our world and our place in it. California Lieutenant Governor Gavin Newsom spoke passionately about: Cutting wasteful tech spending Breaking down barriers to transparency Connecting citizens to critical services These “three pillars” are cruci......
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Accela Engage Series: Q&A with Dave Sullivan, Applications Specialist for the Cape Cod Commission

Accela Engage Series: Q&A with Dave Sullivan, Applications Specialist for the Cape Cod Commission
With over three years working as an Applications Specialist for the Cape Cod Commission (CCC), Dave Sullivan has successfully implemented four different accounts on the Civic Platform. His charge is to look for ways to become more cost-effective and his agency is looking to leverage regional resources to do so. The CCC is transforming from a data collection agency to a value-add agency, using data to improve economic development. Have you attended Engage in the past?Yes, this will be my third Engage and my second one where I will be speaking. Last year I co-presented on using Accela and GIS to create an environmental determination (parcel) report. What things do you enjoy most about Engage?I have been able to go to Engage for all three years I have been involved with Cape Cod. And in fact, I joined the commission at the end of May, and went to my first Engage......
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Accela Engage Series: Q&A with Accela’s Own Eddie Tejeda and Allen Chen on Civic Insight

Accela Engage Series: Q&A with Accela’s Own Eddie Tejeda and Allen Chen on Civic Insight
Eddie Tejeda is the co-founder of Civic Insight, a solution that measures, tracks and visualizes permitting, code enforcement and planning data in a simple and easy-to-use interface, and is now a Senior Product Manager with Accela after joining the Accela family last fall. Allen Chen is the General Manager for Open Data. Eddie and Allen will be presenting product updates for Civic Insight, and Eddie will be presenting a second session with Tampa’s Melissa Chiong on the City’s implementation of Civic Insight. Have you attended Engage in the past?Eddie: I attended in 2013 and in 2014. It was great because, as a startup getting a lot of attention in the civic tech space and as someone in the developer program, it gave me a chance to meet customers and get to know the space. Allen: This is probably my 12th Engage in person and I supported the event before that. I tra......
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Accela Engage Series: Q&A with Jana Sanders, Informatics Director for Fort Wayne-Allen County, Indiana

Accela Engage Series: Q&A with Jana Sanders, Informatics Director for Fort Wayne-Allen County, Indiana
With nearly 20 years of public service experience, Jana Sanders guides the technological needs of the Fort Wayne-Allen County Department of Health, where she serves as the Informatics Director. This is her first time presenting at Engage. What are you most looking forward to at Engage 2016?Learning new and innovative ways to leverage technology to promote community engagement utilizing Accela. What do you hope to learn at Engage 2016?More in-depth features of the Accela Civic Platform and Accela Citizen Access that will aid in process improvement and strengthen communication both internally and externally. We are always looking for ways to better utilize Accela and technology to streamline processes and increase efficiencies, so I am eager to learn new tools and techniques. What are you presenting on this year at Engage?My session, “Providing Inspection Results to Citizens,” is about how the Fort Wayne-Allen County Department of Health created an interactive website that was......
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Accela Engage Series: Q&A with Doug Petroshius, Assistant Village Manager for the Village of Lincolnwood, Illinois

Accela Engage Series: Q&A with Doug Petroshius, Assistant Village Manager for the Village of Lincolnwood, Illinois
Doug Petroshius is the Assistant Village Manager for the Village of Lincolnwood, IL, where he has been since 2004. This year will be his first time attending Engage, and he’s looking forward to it! What are you most looking forward to at Engage 2016?I work for the Village of Lincolnwood, which has been a Springbrook customer since 2003. Recently with Accela’s acquisition of Springbrook (now Accela Finance and Administration) and Lincolnwood’s implementation of Accela Citizen Relationship Management (CRM) earlier this year (and recently executed contract for Accela Land and Licensing and Case Management), my community is investing in the Accela Civic Platform. I am looking forward to understanding more about the Accela approach to software and previewing other software systems. What do you hope to learn at Engage 2016?The “big picture” outlook for Accela and their plan to merge them together into an enterprise system, specifically pertaining to Accela Finance and Administr......
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