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Better government through civic engagement

Announcing the Accela Connect Hackathon Winners!

Announcing the Accela Connect Hackathon Winners!

The Accela Connect Conference - held from March 1st through 4th at the Squaw Valley Resort in Olympic Valley, California - brought together Accela staff, partners and developers for four great days of networking, training and discussions. And, of course, we found some time to do some civic hacking.

We kicked off our annual partner conference with a one-day hackathon! Civic technologists, developers and Accela staff worked together to build new solutions using government open data hosted on CivicData. Almost 30 developers signed up to participate in the event.

By the end of the day, we received nine inspiring submissions, including: data visualizations and analytics, custom CivicData agencies, a restaurant score alert system and a 3D building inspection app. These solutions were developed using open data from Alameda, California; Evanston, Illinois; Newark, New Jersey; and Cincinnati, Ohio.

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Accela Closes Largest Investment in the Government Tech Market

Accela Closes Largest Investment in the Government Tech Market

At Accela, our goal is simple: to make interactions with and between government agencies and with citizens easy. We can accomplish this by bringing the public sector to the cloud.

With that, I’m excited to announce that this week we closed $143.5 million in new funding – the largest investment in the government technology market.

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Happy Holidays from Accela

Happy Holidays from Accela

It’s been a great year for Accela, and we owe it to our dedicated and loyal Accela family: our customers, partners, developers and employees. On behalf of all of Accela, we would like to wish you a Happy Holiday. We thank you for your support and hope you have a happy and safe new year. Here’s to 2015!

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Customer Care: Revolutionizing the Way We Provide Customer Support

b2ap3_thumbnail_customer-care-accela-engage-14-1679.jpgWe all talk about partnership and what a good partnership means to us. At Accela, we truly strive to work in partnership with our customers. Accela Engage 2014 was a true testament of our commitment to our customers. We've been focusing on how to be the best possible partner to our customers and to that end, we created the Customer Care organization as the next step in that journey. At Engage, we educated attendees on how Customer Care is revolutionizing the way we interact with our customers. Customer Care team members during Accela Community Live at Engage 2014 Two years ago, we experienced a paradigm shift at Accela. We decided to create a new team that was responsible for the overall care of our customers from the purchase of our software, through the implementation, to support and into the future with expansion projects. The Account Management team, responsible for overall customer care,......
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A Year in Review: The Top 5 Advances in Civic Engagement

Management Analyst Jason Stewart with Tacoma, Washington Uses the Accela Civic PlatformNow that Accela Engage is less than a month away, I find myself reflecting on what we’ve achieved as a community since we last met in San Diego. What’s most staggering is the number of new and upgraded customers joining the Accela community, including Seattle, Washington, the State of New Mexico, Dayton, Ohio, Chesapeake, Virginia, Queen Creek, Arizona, and Menifee, California. We now have over 800 customers around the world. Each new customer joins a strong and active community of their peers, combining the power of their solution with the knowledge other agencies have gained solving similar challenges. Building this strong ecosystem means more than just onboarding new customers. We have to continue to innovate and ensure that we’re speeding that innovation to deliver the best-in-class experiences that our agency customers need and want. To that end, I’d like to recap the top 5 advances since Accela Engage 2013: 1) Launch of the Civ......
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