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Better government through civic engagement

Honoring our Civic Heroes: Public Service Recognition Week

Honoring our Civic Heroes: Public Service Recognition Week

Today marks the first day of Public Service Recognition Week. Celebrated since 1985, the week honors the public servants across the nation whose hard work and dedication keeps our government agencies and communities thriving.

Accela supports more than 2,000 government agencies around the world, and we'd like to thank all of the agency employees who support the towns, cities, counties and states we serve—YOU are our civic heroes and we're honored to support you!

Want to know more about our Civic Heroes? Check out the Customers page for some great stories from the agencies we support. This week, we'll be tweeting about some of our amazing government agency heroes using the hashtag #PSRW, and encourage you to share your stories here and on Twitter of how public servants are working to connect citizens and governments.

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Announcing the Governing Institute’s 2015 Citizen Engagement Awards: Start Nominating Today

Announcing the Governing Institute’s 2015 Citizen Engagement Awards: Start Nominating Today

As the leading platform provider for government, Accela is always looking for innovative approaches to improving access to information and to citizen engagement. That’s why we’re so excited to announce the 2015 Citizen Engagement Awards with the Governing Institute. We’ve collaborated to develop this program to recognize the agencies and champions creating more accessible, transparent and citizen-centric communities.

The awards program is open to any state and local government agency, with the following categories: City/County Government, State Government, and Leadership/Innovator. The Leadership/Innovator category is open to any elected official, government employee, civic organization or nonprofit agency supporting citizen engagement through innovative technology solutions.

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Moving Right-of-Way Management from Spreadsheets to Cloud-Based Coordination [Upcoming Webinar]

Moving Right-of-Way Management from Spreadsheets to Cloud-Based Coordination [Upcoming Webinar]

Coordinating projects in the public right of way keeps traffic moving and people safe. Agencies around the world are using technology to do just that.

Winnipeg, Canada, is a great example of a city that moved from managing projects in spreadsheets to cloud-based, right-of-way planning between different departments, government agencies and utility companies.

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Customer of the Month: Lexington-Fayette Urban County Government Improves Water Quality Management

Customer of the Month: Lexington-Fayette Urban County Government Improves Water Quality Management

With Asset Management, we can track all our assets. It has better enabled us to track areas of need for the sake of planning future construction and capital construction projects.

In 2010, the Division of Water Quality was tracking more than 16,500 records across 22 databases annually. The challenge: siloed communication made monitoring and reporting in compliance with U.S. EPA and Clean Water Act requirements a slow, difficult process.

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Guest Blog from Town of Framingham, MA: HTML5 App Development with the Accela API

b2ap3_thumbnail_MotivatingFactors.jpg***Editor's Note: Today’s post comes from Alan Holt, Manager of Data Services for the IT department in the Town of Framingham, Massachusetts.*** The other day I was asked by my director to take a survey about what motivates me to do my job well here in the Town of Framingham, Massachusetts. I was supposed to pick my top 3 motivators. Of course I started to check off MONEY, then paused and spent some time reflecting on what really does motivate me. When I handed in the survey, money did not even make the cut. I was surprised to realize my top choice was “Interesting Work.” I am the sole Accela support person and implementer at our site. This responsibility occupies about half of my time. I find it has so many capabilities that I find interesting, that I would gladly spend all my time working on Accela-related projects if I could. I hav......
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fr
Thanks for such an insightful and detailed post
Monday, 14 December 2015 22:11
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Ride-along with the Fort Worth Stormwater Management Division’s Field Operations Work Crew

b2ap3_thumbnail_fort-worth-stormwater-inlets_small.jpgWhile in Fort Worth, Texas, for the inaugural Accela Asset Management User Group (AAMUG) meeting last month, the Fort Worth Stormwater Management Division invited several Accela employees to participate in a ride-along with their Field Operations work crews. As an Accela Product Manager, I was looking forward to observing how a work crew uses Accela Mobile Office to document work performed in the field and create new work orders, as needed, without returning to the office. I was prepared to observe a totally automated and paperless process, leveraging technology as an alternative to common “old school” techniques. Part of the City’s Transportation and Public Works Department, the Stormwater Management Division implemented Accela Asset Management with Accela Mobile Office last year for work order management and to document infrastructure asset condition assessments. Among the Division’s primary objectives were to realize time savings and provide a better method of documenting work on assets. Today, ......
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