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Accela Migrates Five Local Agencies to the Cloud, Modernizing Critical Services in Cities Nationwide

Business momentum, modernization and cloud migrations in Colorado, Arizona, Indiana, Ohio and Virginia highlighted during Accela’s annual customer conference, Accelarate

San Ramon, Calif. (September 25, 2023) — Accela, the trusted provider of cloud solutions at the heart of government, today announced new successful migrations across the nation. The milestones were shared during the company’s government technology conference, Accelarate, punctuating a month of noteworthy business and customer modernization momentum announcements.

Over the past several months, Accela has successfully migrated the City and County of Denver, CO; Allendale, AZ; Cleveland, OH; Indianapolis, IN; and Virginia Alcohol Beverage Control to the cloud to securely streamline their critical resident services. These migrations follow significant cloud migration momentum in Florida as well as Accela’s migration of over 33 jurisdictions to the cloud in fiscal year 2023 alone.

“Local governments around the country are increasingly looking to the latest technologies to streamline critical services and build trust with their residents. Cloud-based government technology is the key to unlocking this potential,” said Jonathon (JK) Knight, chief customer officer at Accela. “Accela is proud to be there every step of the way in governments’ modernization journeys, empowering agencies to break down data and departmental silos, and transform the government experience for staff and residents alike.”

Agencies nationwide turn to cloud-based solutions for improved user experience, service delivery speed and efficiency, and help in overcoming IT staffing shortages. With unprecedented federal funding, more municipalities are investing in cloud solutions to provide residents and staff with seamless digital experiences and create new efficiencies for critical services – like inspections and permitting – that support the livelihoods, health and safety of all community members.

“Denver, like many other municipalities, is aggressively infusing more affordable housing options into our communities to offset the skyrocketing costs of housing,” said Paul Kresser, deputy chief information officer at the City and County of Denver. “We rely on Accela’s flexible, scalable and resilient SaaS environments to process all the activities needed to introduce affordable housing options quickly into our neighborhoods. From zoning to permitting to inspections, Accela’s solutions support our work to build a stronger, more vibrant community.”

Accela’s Civic Platform, powered by Microsoft Azure, hosts various pre-built cloud solutions ready to streamline delivery of critical services to support community growth. Agencies utilize the single platform to manage resident services, from building new structures, to licensing local businesses, regulating safety with regular inspections, and more.

Accela recently closed its 2023 fiscal year with a 31 percent increase in SaaS annual recurring revenue, 36 percent increase in new accounts signed and a net customer retention of 117 percent. To learn more about Accela’s solutions, please visit https://www.accela.com/solutions/.

 

About Accela

Accela is the trusted provider of cloud solutions at the heart of government operations. The company works with governments across the globe to accelerate their digital transformation, deliver vital services, and build stronger communities. More than 300 million residents worldwide benefit from Accela’s government software solutions. The company offers agile, purpose-built solutions and the power of a platform that provides users with a consumer-like experience, shares data across departments, and ensures world-class security.

With Accela, government agencies experience rapid and effective digital transformation. Accela’s government software meets agencies wherever they are on their modernization journey, while also helping them prepare for whatever comes next. The company is a four-consecutive year Microsoft US Partner Award winner for its innovative SaaS solutions. In 2022, Accela was honored as a recipient of Inc.’s Best in Business award for SaaS, and selected by Fast Company for its World Changing Ideas Award. Accela is headquartered in San Ramon, California, with offices around the world. For more information, visit www.accela.com.