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Accela is proud to announce the 24.2.0 product release. This release includes a full set of Accela products, including the V24.2 versions of the Civic Platform and Accela Citizen Access.

This release features enhancements for back-office users, administrators, field workers, and residents in the areas of back-office, ACA, and GIS.

The many new enhancements in version 24.2.0 include:

  • Usability enhancements to the Oxygen Form Designer to make it easier to add custom fields
  • Improvements to workflow tasks when editing sub-processes
  • Improvements to Accela Citizen Access (ACA) in multiple areas including administration and the user experience
  • Enhance GIS for a user’s group layers

This update brings improved usability with incremental enhancements designed to streamline business flows and ensure greater accuracy.

Additionally, Accela Citizen Access now includes the ability to retrieve records for specific addresses, making it easier to access the information you need. We’ve also introduced file validation to prevent the upload of documents that don’t meet requirements, ensuring a smoother and more efficient process.

Explore these new features and see how they can benefit your operations!


The version 24.2.0 release exemplifies Accela’s dedication to delivering exceptional performance, user-friendliness, productivity, and security for our clients.

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