Customer Support
Comprised of product experts and super users, we answer customer questions and inquiries, collect feedback and help our government agencies get the most out of the Civic Platform.
“Accela, you are working at the intersection of a company and a cause. Lives are impacted because of the work that you do and more importantly because of the way you go about doing it.” —Assistant Director, Information Systems, Butte County
View open positionsAccela believes in developing and nurturing a workplace community where our differences are celebrated, and everyone feels a sense of psychological safety and belonging. We are committed to putting resources and attention towards evolving our practices, policies, and philosophies to enable diversity to thrive, and to support equity in opportunity for everyone.
Accela is an Equal Opportunity Employer/Affirmative Action Employer and will respond to requests for job accommodations.
All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, protected veteran status, or based on disability, gender identity, and sexual orientation.
Accela, Inc. responds to job seekers exclusively through its websites at accela.com, accela.greenhouse.io, greenhouse-mail.io.
Accela provides a safe and nurturing environment for diverse, equitable, and inclusive ideas to flourish. Read what employees say about being a part of the Accela Team.
Comprised of product experts and super users, we answer customer questions and inquiries, collect feedback and help our government agencies get the most out of the Civic Platform.
Craft processes to support our global business, provide expert analysis, manage our balance sheets, and keep our company on track.
Be the champions of Accela’s culture and help find and engage the next generation of Accela employees to help us build and sell beautiful solutions.
Work on the cutting edge of cloud technology to deliver support, speed and scale. Keep our data centers running and our projects moving forward.
Be the voice of our people, our solutions and our brand. We live and breathe our mission of connecting citizens and government.
Think strategically and help set the direction for our company, then work diligently to ensure the business runs smoothly.
Help build the most robust Civic Platform by turning product innovation into government agency solutions.
Help grow our piece of the civic tech pie, and transform the way governments interact with the citizens and businesses they serve.
We want our team members to feel invested in our success and growth, so we offer a competitive salary and retirement plan support.
We work hard and play hard too. We offer paid holidays and a Responsible Time Off (RTO) policy, empowering our employees to take the time they need to ensure a healthy work/life balance. We offer medical, dental and vision coverage for you and your family, along with other wellness and disability plans. We help keep you fit and healthy with fitness challenges, online meditation and yoga, wellness days and motivational speaker sessions.