It’s back-to-school season with Accela, and we’re thrilled to share inspiring stories of customer successes, highlight upcoming University events, and much more. In our latest Customer Spotlight, we focus on Allen County’s impressive digital transformation journey with Accela, showcasing how they have leveraged our solutions to enhance their operations. Additionally, we are excited to announce that Accela University now offers both Instructor-led and Self-paced training options for Accela clients and partners, catering to various learning preferences and schedules. Whether you’re a new or seasoned Civic Platform user, Accela University provides comprehensive educational services to keep you at the top of your game. Much like students returning to school, we’re committed to continuous learning and growth, ensuring our community thrives together.
Let’s take a look at our latest customer spotlight!
We are excited to highlight Allen County and share another Accela customer success story! Allen County is experiencing a digital revolution by transforming its permit processes, making operations more efficient and user-friendly. This shift is reducing wait times and improving service delivery for residents and businesses alike. Allen County’s journey with us is a story of transformation—a testament to what happens when innovation meets determination. By embracing digital solutions, the county has streamlined operations and laid the foundation for sustained growth and prosperity. We are looking forward to seeing even more successes in Allen County!
Accela University Events
Accela University offers both Instructor-led and Self-paced training options for Accela clients and partners. Whether you are a new or seasoned Civic Platform user, Accela University can provide educational services to keep you at the top of your game. Accela University now offers a variety of certifications that will prove your Civic Platform acumen. Register now for the Customer Product Roundtable happening on September 5th!
Accela Insights Administration Instructor-led Course
Accela University is happy to announce that the Accela Insights Administration Instructor-led course is now a regular part of the University Instructor-led curriculum starting on 8/23/24. This course provides in-depth training for administrators looking to enhance their skills and knowledge. Registration is open now, so don’t miss this opportunity to learn from industry experts and advance your career. Secure your spot today and take your Civic Platform expertise to the next level!
AVA – Accela Virtual Agent
AVA (Accela Virtual Agent) now sources the Accela Mobile Administrator and User Guides! If you are an Authorized Support Contact, you can take advantage of AVA’s power today in the Success Community. With an impressive Thumbs Up score of 92% over the last 90 days, AVA is proving to be an invaluable tool. Start using AVA to speed up the delivery of Accela knowledge and enhance your support experience today!
Upcoming Training Dates
Whether you’re an administrator, developer, business analyst, inspector, partner, or anything in between, we have courses available to help you do your job faster, better, and more confidently. Sign up early for the following training events! Space is limited.
Civic Platform User Experience Administration
August 13-14
This course prepares you to configure and maintain the user experience for the Civic Platform.
Register here
EMSE Scripting Level 1
August 13-14
The EMSE Scripting Level 1 course is designed to help you learn the basics of EMSE scripting and understand the relationship between configuration and scripting.
Register here
GIS Administration
August 15
This course is designed to prepare you to configure and maintain Accela JavaScript GIS maps in the Civic Platform and Citizen Access.
Register here
Citizen Access Administration
August 20-21
Learn how to configure and maintain Citizen Access for your agency.
Register here
Ad Hoc Reports
August 22
This training provides participants with the skills and knowledge to use the Ad Hoc tool to prepare, manage and deploy low to medium level reports.
Register here
Accela Insights Administration
August 23
The Accela Insights Administration Course offers comprehensive training for administrators seeking proficiency in leveraging Accela Insights within the Accela Civic platform.
Register here
Writing Accela Reports in SQL Server Reporting Services (SSRS)
August 26-29
This course is an interactive introduction to writing reports in SQL Server Reporting Services (SSRS).
Register here
We’re adding new certifications and dates regularly, so visit our registration system to find a certification course near you or contact your Accela partner representative.
