Building Communities
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Jonathon Knight
Jonathon Knight serves as Accela’s Chief Customer Officer, responsible for establishing metrics for customer relationships, managing how products and services are delivered, and helping to define and streamline the Company’s overall operational approach.
Seattle’s Digital Leap: Transforming City Operations with Accela’s Civic Platform
Seattle, a city renowned for its innovation and forward-thinking approach, has taken major strides in enhancing city management through technology. With more than 750,000…
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How San Antonio Improved Service Delivery with Digital Innovations
San Antonio is transforming its city services by implementing Accela, a digital platform that streamlines operations…
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Modernizing Hartford’s Government Services with Accela
A step-by-step blueprint to connect departments and tear down silos Hartford is a city of opportunity, hope, and success. However, like many modern urban centers,…
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Transforming Permit Processes in Allen County: A Digital Revolution
Summary Allen County, Indiana, overcame paper-driven permitting bottlenecks by implementing Accela’s digital solutions. This transformation streamlined workflows, boosted digital submissions to 70%, and slashed…
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Building a Future: Polk County’s Innovative Partnership with Cities through Accela
Polk County, Florida 5% constant population growth 32,000 new residents in 2022 12,000 new homes constructed in 2022…
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Local Governments Embody Digital Leadership In Their COVID-19 Response
The COVID-19 outbreak has dealt a shock to the local governments responsible for managing their community’s response. But if a silver lining were possible in…
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Fire Prevention and Safety in 2020 and Beyond: Balancing Regulation and Rapid Response
If you were to ask fire chiefs across the country about their jobs, they might describe their responsibilities as the ultimate balancing act: Coordinating a…
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