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Recipe for Customer Success

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Accela

| Accela Customer
Q&A with Jack Reid, Accela VP of Technical Support & Training Top-performing government agencies are relentless in their pursuit of excellence. Believing and investing in…
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How Manatee County, FL Remained Operational and Executed Permitting in the Aftermath of Hurricane Ian

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Accela

| Accela Customer
An interview with Dana Winters, a permitting supervisor in the Development Services Department with Manatee County in Florida. Accela: Thank you for taking the time…
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February Customer and Partner News and Training Highlights

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Accela

| Accela Customer
Technology should solve problems, not create them. In this month’s roundup, we’re sharing how your agency can use modern technologies to make your life easier…
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December Customer and Partner News and Training Highlights

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Accela

| Accela Customer
With 2023 right around the corner, now is the perfect time to reflect on this year and plan for the year ahead. We’re sharing some…
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Accela Inspires a Unified Approach to Govtech at Accelarate Conference, Announces Customer Award Winners

Nearly 1,000 govtech industry innovators convened in Salt Lake City, Utah, October 3-5 for Accelarate, Accela’s annual conference for customers, partners, and other govtech industry…
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Accela launches free solution to help customers impacted by Hurricane Ian expedite urgent inspections for recovery

In times of challenge and disaster, Accela understands the importance of rapid response and assessment to communities and residents to aid in clean-up and recovery.
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New Accela U Training and Certification Options Aim to Enhance Customer Service and Experience

At Accela, we believe training is key to the impact our customers have on their communities —the more our customers understand about the Accela…
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Accelarate Highlights the Power of Data, Announces Trendsetter Award Winners as Event Comes to a Close

As government leaders work to put their communities on a stronger path forward, now more than ever is the time to use data and cloud-based…
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