The pandemic may have presented one of the greatest challenges ever faced by local government, but it accelerated the digitalization of services. With citizens…
This article was originally posted on National League of Cities’ CitiesSpeak blog. As state and local governments look to meet residents’ ever-changing needs – from…
Within the government technology market, mergers and acquisitions are common. These strategic moves can offer benefits for technology users, including new capabilities and an expanded…
Why do some government agencies resonate with residents and communities, while others have a history of underwhelming scores in satisfaction surveys? US trends show that…
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