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A Study in Collaboration and Progress: Accela and City of Madison Partner to Elevate City Services and Engagement

When faced with a problem such as a pothole rattling your commute, a pest problem at a local restaurant, or a bus stop that’s…
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The Citizen Era: The Demand for Government Services Digitalization

The pandemic may have presented one of the greatest challenges ever faced by local government, but it accelerated the digitalization of services. With citizens…
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Building Capacity by Normalizing Addresses

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Darryl Booth

| GovTech
This article is a repost of the original featured in the April issue of Journal of Environmental Health. Managing addresses can be a hidden burden…
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The Future of Government: CIOs

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Tom Nieto

| GovTechSmart Cities
This article was originally posted on National League of Cities’ CitiesSpeak blog. As state and local governments look to meet residents’ ever-changing needs – from…
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The Moment for Unified Govtech Has Arrived: Gov-as-a-Platform

The following blog is part of a new ‘futures’ series authored by Remo Prinsloo, a Lead Solution and Futures Architect for Accela in the Asia…
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Fostering Agency Success Through Tech Transitions: An Environmental Health Example

Within the government technology market, mergers and acquisitions are common. These strategic moves can offer benefits for technology users, including new capabilities and an expanded…
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Govtech Unified: A Better Approach to Elevate Resident Experiences, Connect Communities, and Empower Staff

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Heidi Lorenzen

| GovTech
Why do some government agencies resonate with residents and communities, while others have a history of underwhelming scores in satisfaction surveys? US trends show that…
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How Governments Can Move to the Cloud with Confidence

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Accela

| CloudGovTech
For some state and local government IT leaders considering a move to the cloud, the perceived obstacles to making the migration can seem daunting. As…
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