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Accela Blog
CIOs’ Leadership Marks the Difference
Local leadership defined the August 2019 Bay Area Regional CIO Conference where CIOs and local government IT leaders convened to share successes, challenges…
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Charlotte County Digitizes Disaster Recovery Services
PHOTO: The U.S. Coast Guard conducts an overflight assessment of Punta Gorda in Charlotte County, Florida in the wake of Hurricane Irma in September 2017.
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5 Tips for Next Gen Disaster Preparedness for Health Departments
Disaster response is top-of-mind for health departments across the country. To help agencies be prepared ahead of a disaster, we’ve compiled some important tips…
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Smart City Policy Summit Roundup: The Advantages of Short-term Rental Regulation
Last week, on a sweltering August day in Austin, Texas, nearly 200 participants gathered to discuss one of the hottest topics facing local governments…
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Hurricane Country: How Charlotte County Leverages Land Use Tools to Boost Resilience
It took a hurricane for officials in Charlotte County, Fla. to realize that their antiquated, paper-based land use processes had to change.
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Customer Spotlight: Mesa, Arizona Answers New Service Demands with Data
When Mesa, Ariz. decided to take its planning and building processes digital, city officials got more than they expected. They had hoped that purging…
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Deschutes County: Advancing and Optimizing Services through Cloud Technologies
Aging systems, manual tasks and paper forms present formidable hurdles to responsible land-use, especially in fast-growing counties. While some struggle to manage these legacy…
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Customer Spotlight: Tacoma Rethinks the Citizen Experience with Digital Permitting
In the city offices of Tacoma, Washington, hearing the community is all about “hearing the customer.” Speed, accessibility, efficiency, transparency, convenience, these hallmarks of…
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