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(800) 995-8696




About the Developer:

  • No development costs
  • Full support for upgrades
    and updates
  • Wide range of city-branded apps ready to go
  • One low monthly fee

Contact Information:
Phone: 888.711.3589
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Company Website:



Engage citizens and improve local communities through 311 Service request mobile platform for the Accela Civic Platform. Citizens can report potholes, graffiti and other public nuisances through their mobile devices.

311 Service Request is fully integrated with the Accela Civic Platform and consists of a mobile app for generating a service request, citizen-facing web portal and an agency web dashboard to manage service requests.

Key Features:

• Mobile app to submit service request
• Automatic location with verification option through Accela database
• Photo documentation through the mobile device
• Citizen facing web portal for account management and service request
• Agency dashboard to route, manage and monitor service requests

Available on iOS, Android and Windows