Even during a pandemic, keep construction projects, inspections and applications moving forward to ensure critical public safety activities continue

Accela technology can help governments during the COVID-19 crisis by allowing business to take place online. These services enable construction projects, inspections, and applications to keep moving forward, and ensures critical public safety activities continue.

With the funds many received through the (CARES) Act and the Coronavirus Response and Relief Supplemental Appropriations (i.e. CDC funds), new and existing Accela customers can have technology implemented that can provide critical services during this critical time; including Planning, Building, Environmental Health and more, view detailed information on how each of our solutions are positioned to help.

American Rescue Plan (ARP) Resources

COVID-19 RESPONSE SOLUTIONS

Online Citizen Services

Certify or re-certify medical professionals, and also manage the screening, availability and scheduling of volunteers during the COVID-19 crisis.

Virtual Inspections

Construction projects requiring inspections can utilize “virtual inspections” through Citizen Access so no in-person visits or contact in the field is needed.

Mobile Capabilities for Agency Staff

Enable field workers with mobile solutions to perform critical inspections and collect information with minimal interactions with people or transfer of paper.

Temporary Structure / Medical Facility Inspections

Provide online application capabilities and mobile inspections to ensure the temporary structures for the surge in patients are safe for occupancy.

Non-Essential Business Enforcement

Provide an online resource for citizens to file complaints about non-essential businesses that may be open and not complying with the latest mandates, and help agency staff capture data on potential violators.

Business Re-Opening Management

Helps agencies navigate the challenges and considerations of the re-opening process to ensure the safety of business owners and residents in the community.

Delivery Driver Registration

Get additional delivery capacity quickly with online registration tools for driver and vehicle registration, background checks and uploading of licensing information.

Volunteer Management

Certify or re-certify medical professionals and manage the screening, availability and scheduling of volunteers to assist with the surge of patients and to temporarily supplement hospital capacity.

Temporary Child Care Facilities

Review, approve, and manage childcare provider licenses to provide temporary childcare programs during the pandemic.

Unauthorized Occupancy

Collect occupancy information in the field and provides the ability for citizens to report vacant structures to assist homeless individuals and families needing to isolate.

Temporary Occupancy

Manage temporary housing facilities for people who need to be quarantined or find shelter due to homelessness or shared living arrangements.

Employee Hub

Powered by OpenCities, Employee Hub helps keep agency staff informed, engaged and able to complete key onsite tasks digitally.

Citizen Hub

Powered by OpenCities, Citizen Hub helps agencies create departmental websites where citizens can find information with intuitive navigation, and easily apply for the services they need online.

How to leverage your existing Accela software

Accela technology can help governments during the COVID-19 crisis by allowing business to take place online, without breaking any shelter-in-place directives for residents or staff. Online services enable construction projects, inspections and applications to keep moving forward, and ensures critical public safety activities continue.

If you are an existing Accela customer, you already have technology implemented that can help provide critical services during this event. Each of our Accela Civic Applications can be leveraged to protect and service residents and businesses. From Planning, Building, Environmental Health and more, view detailed information on how each of our solutions are positioned to help.