Data Analytics & Reporting

Leverage the information that matters most

Empower agency success with a robust and modern data analytics and reporting platform

Reporting, while critical and necessary for business decisions, can be difficult and time consuming. With shrinking budgets, faster-moving processes, remote workforces, and new reforms, agencies need better insight into what’s happening within their jurisdictions.

Accela provides a set of solutions for agencies to leverage analytics to:

Improve municipal policy and performance
Deliver better services for residents
Uncover opportunities to eliminate bottlenecks
Enhance transparency and trust
Drive more revenue

Office meeting behind glass wall

Accela Insights

Accela Insights is a new data visualization tool which allows end users to seamlessly create modern and interactive dashboards within Accela.

Provides multiple views into Accela data through visualizations representing different information and insights

Enables self-service analytics with a simple and intuitive interface

Delivers direct, secure access to agency data, translated into common business terms powered by Microsoft Power BI

Can be leveraged by any user at no additional cost

Enhanced Reporting Database (ERD)

ERD gives agencies direct, secure access to their Accela data through a read-only replica of their entire SaaS tenant database

Near real-time syncing of Accela’s entire transaction database to the read-only replica

Leverage ERD to back up data locally, connect to a data warehouse, or connect to 3rd party tools through a service account

Use ERD without affecting Accela application performance

Interested in learning more? Find out how Accela Insights can help you.