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Petaluma Improves Productivity by Empowering its Mobile Inspection Teams

Wireless technology helps inspector’s complete tasks more efficiently in the field

The Challenge

Although Petaluma had successfully implemented Accela Automation in the Community Development Department, inspections were still being managed using a paper-based system. The City was looking for a mobile government solution that could streamline inspection management services and improve productivity in the field.

The Solution

The City implemented Accela Wireless™ for its building inspectors, giving them access to permit-related data in the field and improving data quality and storage for the entire agency.

The Result

The City has seen a marked improved in how inspections are processed by the Department. Inspectors are happy with their mobile system and office staffs are pleased with the reduction in paperwork and phone calls.

 

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Customer
Petaluma, California

Population
54,000

Location
Centrally located 32 miles north of San Francisco