Accela CRM News Brief

Waycross, Georgia to Offer Residents Mobile Access to Civic Services

February 27, 2017 - Accela, the leading provider of cloud-based productivity and civic engagement software solutions, announced today that Waycross, Georgia, chose Accela Citizen Relationship Management (CRM) on the Accela Civic Platform to foster better communication and transparency with its citizens, and streamline service request management. Waycross will leverage Accela CRM to centralize agency services so that citizens can access them conveniently and on-the-go. With Accela’s software, Waycross staff will be able to reach mobile users directly with important updates such as a change in garbage schedule, new traffic patterns and upcoming events. 

“Waycross was looking for a way to boost two-way communication with its residents and has chosen Accela to help fulfill this,” said Daryl Blowes, EVP/GM of Engagement Solutions for Accela. “CRM on the Accela Civic Platform will provide Waycross residents access to community activity and data, aligning with the City’s goal of creating openness and transparency across its community.” 

About Waycross, GA
Waycross is the county seat of, and only incorporated city in, Ware County. Waycross includes two historic districts and several other properties that are on the National Register of Historic Places. Today, the City boasts a population of over 14,000.