EJ Whelan joined Berkshire Partners in 2005 and became a Managing Director in 2012. EJ’s primary Berkshire portfolio company involvement includes Access, a provider of records and information management services,...
...global provider of innovative hybrid networking, managed security and cloud communications solutions. Representative prior portfolio company experience includes Melissa & Doug and SRS. Previous to Berkshire, Jon was an Associate...
...the extent that that is possible.” Improved communications Along with data accessibility, Deschutes County has benefitted from improved communications under a SaaS solution. “With the information being stored in Azure,...
...its complex finance and accounting processes. Notably, the Township was able to launch Accela Citizen Relationship Management (CRM) in less than seven weeks. As a way to understand this successful...
...processes. 3. Competition from the Private Sector Government agencies face stiff competition from the private sector in attracting top IT talent. Private companies often offer higher salaries, more flexible working...
In High Point, N.C., a longtime hub of the U.S. furniture-making industry, city officials needed a better way to engage with developers, service citizens and ultimately guide the community development...
...encompassing its waterpark, community center, 95-acre sports complex, amphitheater, and convention center. Accela Automation will help the city streamline key tasks and processes, such as: development planning across the city...
...to the city’s ongoing economic growth—in order to attract new businesses and support existing businesses and residents. “Customer service is our foremost guiding principle,” said Chris Robles, Roseville’s Community Development...
Is your agency transforming public service with innovative solutions? Submit your agency for a chance to be featured in our future Customer Spotlight series. Let's celebrate your achievements together!