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Case Studies

Our departments understand that the Civic Platform is a kind of generic platform that can be customized and used with many different business processes. It’s a platform they can change and continually use to improve their own business process.”

David Lindsay,
Group IT Manager,
Land Use and Environment Group

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Purpose-built for the public sector to enable and drive rapid innovation

The Civic Platform is core to our mission of bridging the gap between governments and citizens and is designed to help you engage—with citizens, across departments and jurisdictions, and with developers looking to create solutions to help you build better communities.


Automation is the heart of the Civic Platform. Whether hosted in the cloud or deployed on-premise, our capabilities streamline and accelerate critical tasks associated with land management, licensing and case management, asset management, legislative management, recreation and resource management, and public health and safety.


Partners and developers can build and deliver innovative solutions and engagement apps faster with Accela Construct, which extends the value of the Civic Platform with APIs, Software Development Kits and scripting to help speed deployment.

We are also now delivering the innovations that have been requested and are offering platform enhancements like built-in open data, as well as identity management solutions.

If you are an agency developer, Accela Construct allows you to create and deploy unique apps and solutions. Access the Developer Portal.


Tailored Solutions
Today, Accela powers thousands of services and millions of transactions for more than 2,000 public agencies worldwide. With this rich heritage of experience, Accela and its partners are in a unique position to offer professional services aimed at providing tailored solutions that fit the exact requirements of your agency. Learn more ›

Packaged Solutions
Packaged solutions are preconfigured to the most common agency needs, and are based on best practice templates, packaged content and packaged quick-start services. Now, agencies can deploy a complete set of capabilities to streamline and manage core processes and improve community services related to Land Management, Licensing, Asset Management, and Public Health and Safety for a lower starting price. Learn more ›