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Technology for efficient and effective environmental health information management

Environmental health departments are the foundation of a community’s healthy development. That’s why leaders in the field turn to Accela to help them build capacity and stay on track.

Accela Environmental Health makes it easy for state and local health departments to take control of inspecting, permitting and billing processes and improve the public’s access to their services. Leveraging a comprehensive enterprise-class, browser-based solution boosts internal transparency and efficiency throughout the office, while mobile apps help inspectors focus in the field, and a user-friendly web portal enhances public-facing services.  

Accela Environmental Health offers unlimited capacity for all of your health programs, including:

Food protection
Onsite wastewater, septic and water well
Body Art, tattoos and tanning salons
Pools and spas
Drinking water
Cottage food

Air quality
Solid waste
Vector control
Schools, daycare and institutions
Healthy homes
...and more

BENEFITS

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Maximize enterprise resources

Leverage shared organizational resources—such as IT, GIS, accounting and document management—to maximize efficiency.

Gain clarity in decision making

Track health program information in a single database to consolidate reporting silos, eliminate duplicative data entry, and make better data-driven decisions.

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Improve inspection efficiency

Optimize inspector efforts with complete access to site history, canned comments, and data entry business rules for consistent data capture.

Meet service targets

Meet customer demands by delivering services online, 24/7, where residents, contractors and operators already do business.

El Paso County Colorado
"We’ve become incredibly transparent..."

“We’ve become incredibly transparent. The most important thing for us is that it took a division that was siloed in individual data management systems and brought us all under one system.”

Tom Gonzales, Director of Environmental Health, Environmental Health Division, El Paso County, Colorado

FEATURES

Deliver services to your customers and the public

 

Convenient self-service online

Save your customers a trip downtown by accepting applications/plan checks, renewals, payments, FOIA requests, suspected foodborne illness complaints and more through a mobile friendly, multilingual website open 24/7.

Automatic status updates

As your team processes submissions, customers receive status updates via automated emails and text messages; they can log on to the portal to respond to staff comments, reducing the volume of incoming calls.

Be the hero

You do important work for public health, so make sure the community and your Board see it. Publish inspection results, maps and other relevant information to better engage and inform the public around your services.

Workflow Optimization

Intelligent workflow routing, automatic notification, and concurrent online review remove bottlenecks and keep applications moving with accountability.

Advanced reporting capabilities

Built-in and ad hoc reporting delivers visibility into department activities to help make targeted, evidence-driven decisions.

Back office efficiency maximized

 

Extend the value of the Civic Platform

Accela Construct Application Programming Interfaces (APIs) and Software Development Kits (SDKs) allow you to integrate with external systems such as document management, laboratory or upstream reporting systems.

Award-winning GIS integration

Leverage your agency’s geographic information and gain valuable visual perspectives on your data through ESRI integration or your preferred GIS technology.

Fee calculations and cashiering

Accurately assess and collect fees or integrate with enterprise cashiering. Customers can pay online with CivicPay or at the counter.

Insight and productivity from the field

 

Modern mobile inspection software

Modern mobile inspection software Keep inspectors in the field and eliminate manual processes with modern mobile apps for iOS, Android and Windows devices.

Focus on outcomes, automatically

Predefined “Canned Comment” library, agency-configured violations, automated scoring and inspection-date calculations speed up inspections and allow inspectors to focus on outcomes, not writing or calculating.

Access to establishment history

Provide inspectors with facility, payment and inspection history even without internet connectivity.

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SUCCESS STORIES

San Diego County, CA
El Paso County, CO
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San Diego County consolidates multiple databases into a single system to tackle new vector control challenges.
El Paso County brings back three programs shelved during the economic recession – without needing to hire additional staff.
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Building Capacity
Accela is Partnered with the National Environmental Health Association

The Building Capacity initiative formalizes a long-standing relationship between the National Environmental Health Association (NEHA) and Accela Environmental Health. We work together to encourage the use, fit, and future development of IT resources for the environmental health profession.
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The Building Capacity column

Accela’s "Building Capacity" column in the nationally-recognized Journal of Environmental Health profiles the successful technology and performance improvement projects of health departments nationwide.

RESOURCES

Environmental Health solution sheet
Solution Sheet

Accela Environmental Health
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Four Ways Innovative Health Departments Use Headlines to Advance Goals
Thought Sheet

Four Ways Innovative Health Departments Use Headlines to Advance Goals
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Top 10 Things Your Next Environmental Health Software Solution Needs
Checklist

Top 10 Things Your Next Environmental Health Software Solution Needs
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QUESTIONS?

Contact us for more information

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